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Key Words to Know
activate To begin or turn on the operation of a feature.
attendant The person who handles incoming and outgoing calls at the main
console.
AUDIX Audio Information Exchange, an optional voice mail and message service
which provides coverage for calls to you by recording callers’ messages and reporting
Leave Word Calling messages.
coverage Automatic redirection of calls from an unanswered voice terminal to
another voice terminal. Redirection could be to the extension of a receptionist,
secretary, co-worker, AUDIX, or message center. A person who provides coverage is
a covering user.
DEFINITY Communications System Generic 1 and Generic 3 The AT&T switch
to which you may be connected. (Your voice terminal may be connected to System
75 instead.) DEFINITY Generic 1, Generic 3, and System 75 are communications
systems which transmit and receive voice and data signals for all communications
equipment in your network.
dial pad The 12 pushbuttons you use to dial a number and access features.
enhanced list One of the 4 types of Abbreviated Dialing lists; programmable only
by the System Manager (and available only with System 75 Version 3, DEFINITY
Generic 1 and Generic 3). Contains telephone numbers useful to all system members,
and stores each of those numbers as a 1-, 2-, or 3-digit list item.
entry One of 12 spaces on the Feature Directory. At least 5 of these entries will
already have features assigned to them; the remainder will be assigned features by your
System Manager.
entry number A number from 1-9 and 0, corresponding to the first 10 entries on
the Feature Directory. Each number is dialed in conjunction with [
Feature ] to access
an assigned feature.
extension A dialing number of 1 to 5 digits assigned to each voice terminal
connected to your DEFINITY Generic 1, Generic 3, or your System 75.
feature A special function or service, such as Conference, Hold, Send All Calls, etc.
Feature/call activity light The green light to the left of [ Feature ]. It goes on
steadily when you use [
Feature ], flutters when you receive an incoming call or put a
call on hold, and flutters intermittently when you use Select Ring.
feature code A dial code of 1, 2, or 3 digits, which you use to activate or cancel
the operation of a feature not listed on your Feature Directory.
Feature Directory The list of features on your voice terminal just above the dial
pad. Each feature is activated by pressing [
Feature ] and an entry number, and is
assigned by your System Manager. The directory has a surface you can write on for
labeling entries not preprinted with a feature name.
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