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IN CASE OF DIFFICULT Y
If you have difficulty operating this phone,try the suggestions below.
For Customer Service,visit our website at www.telephones.att.com or call
1 800 222–3111. Please retain your receipt as your proof of purc h a s e .
If the phone doesn’t work at all, check these items first:
• Make sure the AC adapter is plugged into an outlet not controlled
by a wall switch.
• Make sure the telephone line cord is plugged firmly into the base
unit and the modular jack.
• Make sure the base antenna is fully upright.
• If the handset does not beep when you press , the battery
might need charging.
• Make sure the battery pack is installed correctly.
• If you have dial pulse (rotary) service on your phone line,make
sure the dial mode is set to dial pulse (see INSTALLATION).
• Microwave appliances may cause interference with this phone.
If you experience interference,move away from the microwave
If the above suggestions don’t solve the problem, try re-initializing
the handset and base:
1 Disconnect the power to the base.
2 Remove the handset battery pack.
3 Wait a few minutes.
4 Connect the power to the base.
5 Insert the handset battery pack.
6 Put the handset in the base to re-initialize.
If you hear a two-beep signal when you try to use the handset:
• You might be out of range. Move closer to the base and try again.
• If moving closer to the base doesn’t help,try following the directions
above for re-initializing the handset and base.
If the phone does not ring when you receive a call:
• Make sure the handset ringer is on.
• Make sure the telephone line cord is connected firmly to the base
and the telephone jack.
• Make sure the AC adapter is plugged firmly into an outlet not
controlled by a wall switch.
• You might be too far from the base;move closer.
• You might have too many extension phones on your telephone line
to allow all of them to ring. Try unplugging some of them.
1430_book_2ATT-mk1(DEC21) 5/16/02 5:47 PM Page 21