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utting together a communications solution for your
enterprise from elements offered by different vendors is
f
easible. But eventually, ensuring maintenance and
support quality, equipment upgrade compatibility and
interoperability will be challenging. As you try to decide
on work-arounds you are likely to look for compromises;
the quality of your service will suffer and therefore your
business itself will suffer.
Alcatel-Lucent is unique in offering world-class solutions
through a single supply source. This means you get the
quality you require plus the guarantee of a hassle-free
future, and all at a reduced cost in terms of acquisitions,
deployment, maintenance, upgrades and support. In
addition, our special Alcatel-Lucent OmniGenesys
Contact Center package offers you the most efficient
way of implementing the powerful Genesys application
for contact centers.
This integrated solution combines two global
market leaders in a convenient one-stop bundle to
boost your competitivity and profitability.
Alcatel-Lucent OmniGenesys Contact Center is based on
the Alcatel-Lucent OmniPCX platform, which provides a
power
ful application environment for advanced
enterprise communications. The platform is continually
enriched with the state-of-the-art solutions that global
companies demand: mobile telephony, unified
messaging, video/audio confer
encing, and gr
eater
ergonomy for the user. And to be cost-effective, these
solutions require a mix of digital and IP technologies.
Only Alcatel-Lucent and Genesys
can offer all this!
Genesys + Alcatel-Lucent: the winning alliance