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lcatel-Lucent OmniPCX Enterprise
Communication Server
T
he Alcatel-Lucent OmniPCX
Enterprise is a highly scalable corporate
I
P telephony infrastructure (up to
100,000 users). Reliable, resilient,
flexible, secure, the solution can also
be integrated to NGN and IMS
networks using SIP technology.
Whatever your business, Alcatel-Lucent
offers you the best contact center
solution with features that make your
agents' work much easier to do. These
include:
■ Rich-function telephony delivered
through an outstanding choice
of terminals
■ 99.999% reliability
■ Media independence and
networking (from TDM to IP)
■ Top-level security
■ Outstanding manageability
Most significantly, Alcatel-Lucent
OmniPCX Enterprise also delivers
best-of-class IP capabilities:
■ a single IP network to reduce your
infrastructure costs
■ move at your own pace from
traditional telephony to IP
, ther
eby
protecting your investment without
compromising service levels
Key solution benefits
■ Feature rich IP telephony
which evolves transparently with
your scalability needs
■ Deployment model flexibility - IP or
hybrid, centralized or distributed,
hosted or CPE
■ Resiliency options with cost benefit
optimization
■ The richest and most feature-robust
user experience with comprehensive
range of end points and network
connectivity choices – SIP, IP (soft and
hard), TDM, mobile (on and off site)
or analog
■ IP application phone with
Bluetooth
®
, unmatched XML
support and full keyboard option
■ Unmatched security with wir
e
speed encryption and 802.1X
authentication
Alcatel-Lucent helps companies
lead their global competitive
transformation:
■ Business Transformation:
build lasting and profitable
relationships with your
customers by delivering
personalized customer service
■ Services Transformation:
empower your employees to
increase their productivity and
your business’ responsiveness
■ Network Transformation:
expand your enterprise outreach
by moving to an open,
intelligent, secure and converged
network
Drive your competitive transformation with Alcatel-Lucent,
the world’s most highly-awarded communication platform company
Alcatel-Lucent OmniPCX Enterprise
Communication Server:
■ An installed base of more than
20 million users
■ Serves 200,000 customers
worldwide in 130 countries
■ References in all key industries:
Finance, Education, Energy,
Government, Healthcare, Hospitality,
Media and Transportation