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42 AastraLink RP Phone User Guide
Basic Phone Features
Remote Voicemail Retrieval
To access your voicemail when out of the office, do the following.
1. From an outside phone, dial your office phone number.
2. When connected, if the Automated Receptionist answers, say "Voicemail" or dial
886; if the receptionist answers, asked to be transferred to voicemail.
3. When prompted, enter the extension number for which you want to check
voicemail using the keypad.
4. When prompted, enter the password for this voicemail box using the keypad.
Note: This password is the same for logging on to Assistant. If you haven't changed
it, the default password is 9999.
5. Listen to the instructions, and select the number of the option that you want.
Note: Voice messages that you retrieve by phone are stored on the base unit for up
to 30 days from the time a caller leaves you a voice message—not from the time
you save a voice message. Voicemail files older than 15 days may be deleted if the
base unit does not have enough free space. If you would like to guarantee that
Microsoft Response Point will not delete a voice message after 15 days, you should
choose to receive voice messages as e-mail attachments. Voice messages sent as e-
mail attachments are not stored on the base unit, and therefore they are not deleted
by the base unit.
Forwarding Calls
Using Assistant, you can forward a call to another extension number, an external
phone number, to voicemail, or to the Automated Receptionist. You can also specify
an alternative if your first choice for handling calls is unavailable.
To handle your calls when you cannot answer your phone do the following.
1. On the Settings menu in Assistant, click Call Forwarding. The Assistant Call
Forwarding tab opens.