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Model 55i IP Phone User Guide 27
Softkeys and Programmable Keys
State-Based Softkeys (Bottom Keys only)
On the 55i bottom softkeys, you can configure a specific state to display
when a softkey is being used. Available states you can configure for each
softkey include:
• idle - The phone is not being used.
• connected - The current line is in an active call (or the call is on hold)
• incoming - The phone is ringing.
• outgoing - The user is dialing a number, or the far-end is ringing.
• busy - The current line is busy because the line is in use or the line is set
as “Do Not Disturb”.
The following table identifies the applicable default states for each softkeys
type on the IP phone.
In the Aastra Web UI, the operational states for each softkey display
enabled. To disable a state, you uncheck the box for that operational state.
The IP phone idle screen condenses the softkeys. For example, if you set
softkey 12 as the following:
Type: speeddial
Label: Voicemail
Value *89
State: outgoing
then softkey 12 appears in position 1 if no other softkeys are set. A softkey
type of "empty" does not display on the idle screen at all.
Softkey Type Default States
None All states disabled.
Line idle, connected, incoming, outgoing, busy
DND idle, connected, incoming, outgoing, busy
Speeddial idle, connected, incoming, outgoing, busy
BLF idle, connected, incoming, outgoing, busy
BLF List idle, connected, incoming, outgoing, busy
XML idle, connected, incoming, outgoing, busy
lcr idle, connected, incoming, outgoing, busy
Directory idle, connected, incoming, outgoing, busy
Callers List idle, connected, incoming, outgoing, busy
Intercom idle, connected, incoming, outgoing, busy
Services idle, connected, incoming, outgoing, busy
empty idle, connected, incoming, outgoing, busy
Flash All states disabled.
Sprecode connected
Park connected
Pickup idle, outgoing