3. Help
19
Detailed operating instructions are on the CD-ROM.
3HelpError Messages
3.1 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“BLACK TONER EMPTY”
“CYAN TONER EMPTY”
“MAGENTA TONER EMPTY”
“YELLOW TONER EMPTY”
b
“CHANGE SUPPLIES”
L The toner cartridge life is finished. Replace the toner cartridge immediately.
“BLACK TONER LOW”
“CYAN TONER LOW”
“MAGENTA TONER LOW”
“YELLOW TONER LOW”
b
“CHANGE SUPPLIES”
L The toner cartridge life is near its end. Replace the toner cartridge as soon
as possible.
“CALL SERVICE” L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Remove the document,
then press {Stop} to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers and try
again.
“CHECK INSTALL INPUT
TRAY #1”
L The paper input tray is not installed correctly. Pull out the paper input tray
and re-insert it.
Note:
L “#1”: Standard input tray
L “#2”: Optional input tray
L “#1+#2”: Standard input tray and optional input tray
“CHECK PAPER” L You are printing on envelopes. Check the standard input tray to be sure that
envelopes are installed, then press {Black}/{Colour}.
L The recording paper size is not the same as the size selected for copy.
Change the recording paper size setting (feature #380 or feature #382), and
install the appropriate recording paper.
L The recording paper size is not the same as the size selected when printing
from the PC. Change the recording paper size setting (feature #380 or
feature #382), and install the appropriate recording paper.
L The recording paper size is not the same as the size selected for receiving
a fax. Change the recording paper size setting (feature #380 or feature
#382), and install the appropriate recording paper.
“CHECK PICK UP INPUT
TRAY #1”
L Recording paper was not fed into the unit properly. Re-insert the recording
paper.
Note:
L “#1”: Standard input tray
L “#2”: Optional input tray
“COLOUR DRUM REPLACE”
“MONOCHROME DRUM
REPLACE”
b
“CHANGE SUPPLIES”
L The drum cartridge life is finished. Replace the drum cartridge immediately.
Note:
L The continuous use of an old drum cartridge may cause malfunction. To
prevent this, when the drum life is finished, the unit will stop printing after a
while, and printing will not be possible until a new drum cartridge is
installed.
MC6020CX-PNQW1390ZA-QRG-en.book Page 19 Thursday, July 17, 2008 9:42 AM
