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Disconnecting and Unpairing
• To disconnect, right-click the BT AV Headset icon and
select Disconnect
→Bluetooth Advanced Audio Service.
Then right-click the headset icon again and select
Disconnect→ Bluetooth Headset Service. The headset
icon turns from green to orange to indicate that it is
disconnected.
• To unpair your computer and the headset, right-click the
BT AV Headset icon and select Unpair. The icon turns
from orange to gray to indicate that it is no longer paired.
(To see the color change to gray, you may have to turn off
the headset, open the My Bluetooth menu, and select
Bluetooth Device Discovery again.)
If You Need Help
For assistance, please go to www.zoom.com and select
Technical Support. From here you can register your product,
contact our technical support experts, use our intelligent
database SmartFacts™, and/or get warranty information.
If you choose to call a Zoom technician, the appropriate
number depends on your country:
US: (561) 997-9686 UK: 0870 720 0090
Portugal: +35 1221451012 Spain: +34 911516304
Switzerland: +41 435000369 Other (US number):
(561) 997-9683