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Handset and Base Features
Operating Instructions
Troubleshooting
Operating Instruction
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Operating Instruction
Troubleshooting
Making Calls
Pick up the handset and press TALK. When you hear a dial tone, dial
the number. The handset in use/charging LED will illuminate while the
handset is in use.
If you make a mistake when dialing, press OFF to hang up, then press
TALK to get the dial tone again.
You must always press TALK before you can dial a call on the
handset.
Answering Calls
When an incoming call is ringing, the LED on the handset will flash.
To answer a call when the handset is in the base, simply pick up the
handset.
To answer a call when the handset is off of the base, press any key on
the handset (except OFF).
Disconnecting
To end a call, either place the handset back in the base, or press OFF.
Changing Channels
If you notice interference when using your handset, press CHAN to
switch to a clear channel. This function is only available when you are
on a call.
Tone/Pulse Setting
Your phone is preset at the factory for TONE dialing.
If you have rotary service, press PROG, * , # , MEM to switch to PULSE
dialing. If you want to switch back to touch tone service, press PROG, *,
*, MEM to switch to TONE dialing.
Temporary Tone
If you have a rotary (pulse) telephone service, (TONE/PULSE setting
is set to PULSE).
First, dial the call normally. Then activate the temporary tone feature
by pressing TONE*. You can then press the numbers or symbols you
need, and your phone will send the proper signals.
To end the call, press OFF or place the handset back in the base.
The phone will automatically go back to rotary (pulse) service.
Programming The Ringer Type
You can choose from four ringer styles, or turn the ringer off. To
change the ringer setting, rst begin with the phone in idle (off)
mode. Then:
• Press PROG.
• Press the # key.
• Press a key (1 through 4) to select a ringer type. Or press 5 to
turn the ringer off.
• Press the MEM key to conrm.
Checking The Ringer
To check which ringer is currently programmed:
• Press PROG.
• Press the # key.
• Press 0.
• Press the MEM key to conrm
Memory Dialing
Your phone can store up to 10 different phone numbers that you
can dial just by pressing TALK, MEM and the memory location
number.
Programming Speed Dial Numbers
Begin with the handset in idle (off) mode. Then:
1. Press PROG.
2. Press the number of the memory location (0-9) you wish to store
the number in.
3. Using the dial pad, dial the number you want to store (maximum
of 16 digits). The number can be entered manually or by using
REDIAL. (If you wish to store the most recently dialed number
as a speed dial entry.)
4. Press MEM to save.
Speed Number Dialing
1. Press TALK
2. Press MEM and the memory location number key (0-9).
For example, to dial the number you assigned to key 8, you would
press TALK, MEM, 8.
To Change or Replace a Speed Dial Number
To change or replace a stored number in speed dial memory simply
enter the new number following the Programming Speed Dial
Numbers instructions.
Storing Pauses in Memory
To insert a pause in a phone number, press REDIAL/PAUSE. Each
pause entered will be four seconds in length.
If your phone is connected to a PBX you can store the PBX access
number and a pause before the phone number. For example, to store
9-PAUSE-555-1234 in memory location 8 do the following:
1. Press PROG.
2. Press 8.
3. Press 9.
4. Press REDIAL/PAUSE.
5. Dial 555-1234.
6. Press MEM.
Redial
To redial the last number you called, press TALK then press
REDIAL.
Storing a Redial Number into Speed Dial
To store the last number you dialed as a speed dial number, press
PROG, a location number (0-9), REDIAL, MEM.
• You can store pauses into your speed dial numbers. See Storing Pauses
in Memory for details.
Channel Key
• Pressing the CHAN key when the handset is in use will activate a channel
change to the next clear channel.
• This is used if you are experiencing noise or interference on the current
channel.
MEM KEY
While in programming mode, press MEM to conrm your selection.
The sequence for dialing a speed dial number is: TALK, MEM, number
button (0-9).
PROG KEY
Press the PROG to enter programming mode.
Tone/* Key
• In PULSE dialing mode, this key is used to switch to temporary TONE
dialing mode.
Handset Locator Button
• Press the HANDSET LOCATE key to page the handset. This is useful
to help nd a missing handset.
• Press it second time, or place the handset back in the base, to cancel a
page.
• The base will ring the handset for one minute before ending the page
automatically.
• The handset can also cancel the page by pressing the OFF key.
Problem Suggestion
My phone doesn’t
work at all.
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged
rmly into the base unit and the telephone
wall jack.
• Charge the battery in the handset for at least
16 hours. For optimum daily performance,
return the handset to its base when not in
use.
• Reset the base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back
in. Allow up to one minute for the handset
and base to reset.
I cannot get a dial
tone.
• First try all the suggestions above.
• Move the handset closer to the base. You
might have moved out of range.
• Your line cord might be malfunctioning. Try
installing a new line cord.
• If the previous suggestions don’t work,
disconnect the base unit from the telephone
jack and connect a different phone. If there is
no dial tone on that phone either, the problem
is in your wiring or local service. Contact your
local telephone company.
If you have difculty operating your phone, the suggestions below
should solve the problem. If you still have difculty after trying these
suggestions, call VTech Communications at 1-800-595-9511. In Canada,
call VTech Telecommunications Canada Ltd. at 1-800-267-7377.
Problem Suggestion
I cannot dial out. • Make sure you have a dial tone before
dialing. The handset may take a second
or two to nd the base and produce a dial
tone. This is normal. Wait an extra second
before dialing.
• Make sure your phone is set to the correct
dial mode for the type of service that you
have (pulse or touchtone). Refer to the
Installation section of this user’s manual to
set the dial mode.
• If the other phones in your home are having
the issue, the problem is in your wiring or
local service. Contact your local telephone
company (charges may apply.)
• Eliminate any background noise. Noise
from a television, radio or other appliance
may cause the phone to not dial out
properly. If you cannot eliminate the
background noise, rst try muting the
handset before dialing, or dialing from
another room in your home with less
background noise.
My handset beeps
four times and isn’t
performing normally.
• Make sure the power cord is securely
plugged into the base. Plug the unit into a
different, working outlet not controlled by a
wall switch.
• Move the handset closer to the base. You
might have moved out of range.
• Reset the base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the
handset and base to reset.
• Other electronic products can cause
interference with your cordless phone.
Try installing your phone as far away
from these types of electronic devices
as possible: wireless routers, radios,
radio towers, pager towers, cell phones,
intercoms, room monitors, televisions,
personal computers, kitchen appliances
and other cordless phones.