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Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left at your
service provider’s voicemail (fees may apply). Your telephone’s built-in
answering system messages and voicemail messages are separate. Each
alerts you to new messages differently.
If and New voicemail display on the handsets, your telephone
service provider is indicating that it has new voicemail for you. To listen
to your voicemail, you typically dial an access number provided by your
telephone service provider, followed by a security code or PIN.
To listen to messages recorded on your digital answering system, press
/PLAY/STOP on the telephone base (page 65).
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
You can use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers.
To learn how to program your voicemail settings, contact your telephone
service provider. If you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can
leave a voicemail message by following the instructions below.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
Message capacity
The answering system can record and store up to 99 messages. Each
message can be up to four minutes in length. The total storage capacity for
the announcement, messages and memos is approximately 14 minutes.
The actual recording time depends on individual message characteristics.
Messages remain available for replay until you delete them.
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Answering system operation