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for a period of either (a) 90 days from
the date the repaired or replacement
Product is shipped to you or (b) the
time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited
warranty?
This limited warranty does not cover:
Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion; or
Product that has been damaged due
to repair, alteration or modification
by anyone other than an authorized
service representative of VTech; or
Product to the extent that the
problem experienced is caused by
signal conditions, network reliability,
or cable or antenna systems; or
Product to the extent that the
problem is caused by use with non-
VTech accessories; or
Product whose warranty/quality
stickers, product serial number plates
or electronic serial numbers have
been removed, altered or rendered
illegible; or
Product purchased, used, serviced,
or shipped for repair from outside the
United States of America or Canada,
or used for commercial or institutional
purposes (including but not limited to
Products used for rental purposes);
or
Product returned without a valid proof
of purchase (see item 2 on the next
page); or
Charges for installation or set up,
adjustment of customer controls,
and installation or repair of systems
outside the unit.
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How do you get warranty service?
To obtain warranty service in the United
States of America, please visit our
website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial
1 (800) 267-7377.
NOTE: Before calling for service, please
review the user’s manual - a check of
the Product’s controls and features may
save you a service call.
Except as provided by applicable law,
you assume the risk of loss or damage
during transit and transportation and
are responsible for delivery or handling
charges incurred in the transport of
the Product(s) to the service location.
VTech will return repaired or replaced
Product under this limited warranty.
Transportation, delivery or handling
charges are prepaid. VTech assumes no
risk for damage or loss of the Product
in transit. If the Product failure is not
covered by this limited warranty, or proof
of purchase does not meet the terms of
this limited warranty, VTech will notify
you and will request that you authorize
the cost of repair prior to any further
repair activity. You must pay for the
cost of repair and return shipping costs
for the repair of Products that are not
covered by this limited warranty.
What must you return with the
Product to get warranty service?
Return the entire original package
and contents including the Product to
the VTech service location along with
a description of the malfunction or
difficulty; and
Include a “valid proof of purchase”
(sales receipt) identifying the Product
purchased (Product model) and the
date of purchase or receipt; and
Provide your name, complete
and correct mailing address, and
telephone number.
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