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On the telephone base, press and hold /FIND HANDSET for about four
seconds until the red IN USE light on it turns on.
On the handset, press # (pound key) and the handset shows
REGISTERING..... PLEASE WAIT. The handset shows
HANDSET REGISTERED and you hear a beep when the registration
process completes. It takes about 60 seconds to complete the process.
Replace a handset
If you want to replace a handset or reassign the designated handset
number of a registered handset, you must deregister all handsets and then
individually register each handset.
To make deregistration easier, read all of the instructions below before
you begin.
To deregister all handsets:
Press and hold /FIND HANDSET on the telephone base for about 10
seconds until the IN USE light on the telephone base turns on and starts
to flash.
Press and release /FIND HANDSET again. You must press
/FIND HANDSET while the IN USE light is still flashing. The IN USE
light flashes for approximately five seconds.
All handsets show 1.PRESS FIND HS ON BASE 4 SEC and
2.THEN PRESS # ON HANDSET alternately when the deregistration
process completes. The deregistration process takes about 10 seconds
to complete.
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly. For optimum daily
performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a
wall switch.
Make sure the telephone line cord is plugged firmly into the telephone base and the
wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and telephone base
to synchronize.
Charge the battery in the handset for up to 10 hours.
If the battery is completely depleted, it may take up to 30 minutes to charge the handset
before LOW BATTERY appears on the screen.
Remove and install the battery again. If that still does not work, it may be necessary to
purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the wiring or
local telephone service. Contact your telephone service provider.
The display shows NO LINE. I cannot get a dial tone.
Try all the above suggestions.
Make sure the telephone line cord is plugged firmly into the telephone base and the
wall jack.
Disconnect the telephone line cord from your telephone and connect it to another
telephone. If there is no dial tone on that other telephone either, then the telephone line
cord may be defective. Try installing a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall
jack) may be defective. Contact your telephone service provider.
I cannot dial out.
Try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or
two to synchronize with the telephone base before producing a dial tone. Wait an extra
second before dialing.
If other telephones in your home are having the same problem, the problem is in the wiring or
local telephone service. Contact your telephone service provider (charges may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET appear
alternately on the handset and it does not work at all.
The handset may be deregistered from the telephone base. Refer to Add and register a
handset to register the handset to the telephone base.
LOW BATTERY shows on the handset screen.
Place the handset in the telephone base or charger for recharging.
Remove and install the battery again and use it until fully depleted, then charge the
handset in the telephone base or charger for up to 10 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does not
accept charge.
Make sure the handset is placed in the telephone base or charger correctly. The
CHARGE light on the handset should be on.
Remove and install the battery again, then charge for up to 10 hours.
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