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VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under
conditions of normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the
replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts
and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable
for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase,
operation, maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to
the purchase price of the specific Product covered by the warranty.
Disclaimer. Except for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever
including, without limitation, any WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be
notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA 24019-5056
Phone: (540) 563-2000 FAX: (540) 362-9800
Figure 1 shows microphone, message activate
and fault indication control locations.
Figure 2 shows remote message activate terminal
connections, output connections, programming
and power connections located on the back of the
message panel.
Figure 3 shows a typical connecting arrangement
and other feature connections for a Fully
Supervised system, including speaker wire run
supervision. Fully supervised systems require a
Valcom V-9999 End of Line terminator (not
included). Refer to Figure 3 to connect the
message active contact and remote activation of
the messages. Using a RJ-45 connector, connect
speaker audio (Tip and Ring) and speaker power
to board mounted connector as shown on
connecting diagram. (A remote mounted
connecting block will be required to access these
connections.) Referring to Figure 3, connect
24VDC as indicated.
When installed without full wire run supervision, a
Valcom V-1096 Audio Interface is required to be
installed inline on the audio output between the
V-9908 Message Panel and the first connected
device (page control or speaker – refer to page 5
for details)
Programming the Message Panel
Refer to the programming guide included with the
message panel documentation.
System Troubleshooting
There are 4 LED’s located on the PC board for
system troubleshooting. They are:
LED D9 - Mic. Switch Fault
(ON = fault detected)
LED D10 - DC Fault (low battery or
internal monitoring System fault)
(ON = fault detected)
LED D11 - Audio loop back fault
(ON = Fault in Mic. audio or 30Hz
amplifier loop back)
LED D12 - Flash Memory Error
(ON = Checksum failed)
TECHNICAL ASSISTANCE
When trouble is reported, verify the unit is
turned on and there are no broken
connections leading to the unit.
Assistance in troubleshooting is available from
the factory. When calling, you should have a
VOM and a test set and call from the job site.
Call (540) 563-2000 and press 1 for Technical
Support, or visit our website at
http://www.valcom.com.
Valcom equipment is not field repairable.
Valcom maintains service facilities in
Roanoke, VA. Should repairs be necessary,
attach a tag to the unit clearly stating company
name, address, phone number, contact
person, and the nature of the problem.
Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056