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Troubleshooting
If your cordless telephone is not performing to your expectations, please try these simple steps
first. If these steps do not solve your problem, please visit our website www.uniden.co.au or
www.uniden.co.nz
NOTE: Do not attempt to service this unit yourself. Servicing must be performed by qualified
personnel.
Symptom Suggestion
Liquid Damage
Moisture and liquid can damage your cordless phone. In case of accidental submersion,
please follow these steps.
Case Action
The charge/in use LED won’t • Make sure the AC adaptor is plugged into the base and a wall
illuminate when the handset is outlet.
placed in the base. • Make sure the handset is properly seated in the base.
• Make sure that the charging contacts on the handset are clean.
The audio sounds weak and/or • Move the handset and/or base away from metal objects or
scratchy. appliances and try again.
• Press the channel key to help eliminate background noise.
• Check both ends of the telephone cord.
Can’t make or receive calls. • Make sure the AC adaptor is plugged into the base and a wall
outlet.
• Disconnect the AC adaptor for a few minutes. Then reconnect it.
• Change the digital security code. (see page 8.)
• Make sure that the handset is not too far from the base.
• Check the dialing mode used by your telephone company.
The handset doesn’t ring or • The battery pack may be weak. Charge the battery for 15-20
receive a page. hours.
• The handset may be too far away from the base.
• Move the base away from appliances or metal objects.
• Change the digital security code. (see page 8.)
Severe noise interference • Keep the handset away from microwave ovens, computers,
remote control toys, wireless microphones, alarm
systems, intercoms, room monitors, fluorescent lights, and
electrical appliances.
• Move the base to another location or turn off the source of
Interference.
• Press the channel key to help eliminate background noise.
If the handset or base is exposed Wipe off the liquid, and use as normal.
to moisture or liquid, but it only
affects the exterior plastic housing.
If moisture or liquid has entered Handset:
the plastic housing (i.e. liquid can 1. Remove the battery cover and leave it off for ventilation.
be heard in the phone or liquid has 2. Remove the battery pack by disconnecting.
entered the handset battery 3. Leave the battery cover off and the battery pack disconnected
compartment or vent openings on for at least 3 days.
the base). 4. Once the handset is completely dry, reconnect the battery pack
and the battery cover.
5. Recharge the handset’s battery pack for 20 hours before using again.
Base:
1. Disconnect the AC adaptor from the base unit, cutting off electrical
power.
2. Disconnect the telephone cord from the base unit.
3. Let dry for at least 3 days.
IMPORTANT: You must unplug the telephone line while recharging
the battery pack to avoid charge interruption.
CAUTION: DO NOT use a microwave oven to speed up the drying process.
This will cause permanent damage to the handset, base and the microwave
oven.After following these steps, if your cordless telephone does not work,
please visit our website www.uniden.co.au or www.uniden.co.nz
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