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ADDITIONAL INFORMATION [ 37 ]
ADDITIONAL
INFORMATION
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The voice messages/status
LED indicator won't light when
the handset is placed in the
base.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
Suggestion
• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in base.
• Make sure the charging contacts on the handset and base are clean.
• Make sure that the base antenna is in a vertical position.
• Move the handset and/or base to a different location away from
metal objects or appliances and try again.
• Press select/ch to help eliminate background noise.
• Make sure that you are not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code (See page 34).
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