Filter
Top Products
Troubleshooting
If your Cordless Telephone is not performing to your expectations, please
try these simple steps. If you are still unable to resolve the problems, contact
Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central,
Monday through Friday.
Problem Suggestion
Charge light won’t come on
when Handset is placed in
Base Unit.
•
Make sure AC Adapter is plugged into the Base
Unit and wall outlet.
•
Make sure Handset is properly seated in
Base Unit.
•
Make sure that the charging contacts on the
Handset and Base Unit are clean.
•
If the phone is desk/table top installed, make
sure the Handset is in the vertical position.
Audio sounds weak and/or
scratchy.
•
Make sure that the Base Unit antenna is vertical.
•
Move the Handset and/or Base Unit to different
locations and try again.
Can’t make or receive calls.
• Check both ends of the Base Unit telephone line
cord.
•
Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
• Disconnect the AC Adapter for a few minutes,
and then reconnect it.
•
Check
TONE/PULSE
switch position.
Handset doesn’t ring or receive
a page.
•
Nickel-Cadmium battery pack may be weak.
Charge the battery on the Base Unit
for 15 to 20 hours.
•
Raise the Base Unit antenna vertically.
•
The Handset may be too far away from the
Base Unit.
•
Place the Base Unit away from noise sources.
Handset does not fully charge.
•
If the phone is desk/table top installed, make
sure the Handset is in the vertical position and
the contacts are touching.
EXS9005 29
Troubleshooting