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TROUBLESHOOTING
No dial tone.
● Check the telephone line cord connectors at both ends
that they are pushed in firmly until they click.
● If you had a power failure or had unplugged the base
unit, replace the handset on the base unit for two to five
second to reset the system.
PROBLEM
Does not ring.
● You may have exceeded the Ringer Equivalence Number
(REN) limit of how many phones can be connected to the
same line. The REN total of all devices (printed on the
label on the bottom of each unit) should not exceed three
(3). Disconnect the appropriate units to lower the REN
total.
No power on
handset unit
Does not charge
● Check the Ni-MH battery pack connection inside the main
battery compartment on the handset.
● The handset rechargeable Ni-MH battery pack may need
to be charged.
● Make sure the charging contacts on both the base unit
and the handset are in contact during charging.
● The charging contacts may need to be cleaned. Refer to
page 4 or page 15.
● The Ni-MH battery pack may need to be discharged first
before a full charge.
Range is limited
● Raise or reposition the antenna on the base or handset.
● Move the base unit so that it is centrally located in your
residence or office and make sure that the base unit is not
located near appliances.
Calls received
flutters or fades
● The handset rechargeable Ni-MH battery pack may need
charging.
● You may be out of normal operating range. Move closer to
the base unit.
Cannot store or
recall phone
numbers from
memory
● When storing phone numbers, make sure that the handset
is in the standby position.
● When recalling stored phone numbers, check first for a
dial tone.
● Always use two digits when entering/recalling memory
index numbers.
SUGGESTION