Filter
Top Products
41
If… Try…
No stations will
display any Caller ID
information.
Letting calls ring at least twice before answering.
Seeing if the call was placed through a
switchboard.
Checking with your telephone service provider to
make sure your Caller ID service is active.
-
-
-
I can't dial from the
Caller ID list.
Making sure you entered the correct area code. If
you have to dial all 10 digits, you need to delete
the area code (see "Seven-digit Dialing" on page
24).
-
Caller ID displays
briefly and then
clears.
You may have to change the line mode. Contact
customer service for more information.
-
I can’t transfer calls. Resetting all the handsets (see page 44).
-
I can’t get two
cordless handsets to
talk to the caller.
Making sure both handsets are registered to this
base.
Making sure no station is in Privacy Mode (see
page 30).
-
-
The phone keeps
ringing if I answer
on an extension.
You may have to change the line mode. Contact
customer service for more information.
-
I can't save a number
to an existing
phonebook entry.
Seeing if the number is already in the phonebook.
Seeing if that entry already has two phone
numbers.
-
-
The answering
system does not
work.
Making sure the answering system is turned on.
Making sure the base AC adapter is not plugged
into an that's controlled by a wall switch.
-
-
The answering
system won't record
messages.
Making sure the
Record Time
is not set to
Announce Only
(see page 36).
Deleting messages (the memory may be full).
-
-
A handset can't
access the
answering system.
Making sure no other handset is using the system.
Making sure the phone is in standby.
-
-
My outgoing
message is gone.
Seeing if there was a power failure. You may have
to re-record your personal outgoing message.
-