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TROUBLESHOOTING
33
Additional Information
CHARGE LED will not light
when the handset is placed
on the base.
Noise or interference.
The unit does not operate
properly.
When the handset is
returned to the base unit
with the volume level set at
High, a momentary squeal
or howling sound may
sometimes be heard.
The phone does not
display the Caller ID/Call
Waiting data.
Auto talk and Any-key
feature do not work.
• The battery is low.
→ Place the handset on the base unit to recharge.
• The charging contacts of the handset and the base are not
clean.
→ Clean them with a dry cloth.
• The AC adaptor of the base unit is disconnected.
→ Plug the AC adaptor firmly into the base unit and AC 120V outlet.
• The handset is not on the base.
→ Place the handset on the base properly.
• The handset is too far from the base unit.
→ Bring the handset near the base unit.
• The battery is low.
→ Place the handset on the base unit to recharge.
Interference.
→ Relocate to another outlet.
• Interference from TV, Microwave oven, computer and electrical
appliances.
→ Press to select a clearer channel, or relocate the base unit.
• Excessive line noise.
→ Check with another telephone.
• The volume control is set too high.
→ Reduce volume to a lower setting.
• The base antenna is not in a vertical position.
→ Lift the antenna to a vertical position.
• The phone needs to be reset.
→ Disconnect the AC adaptor and reconnect it after a few
seconds.
• This is normal.
→ It may be prevented by changing the volume setting to
Medium or Low before returning the handset to the base unit.
• You have to subscribe to Caller ID/Caller ID on Call Waiting services.
→ Check with your local telephone company.
• You answered the call before Caller ID data was received.
→ Let the phone ring twice before you answer the call.
• The call is via PBX.
→ See page 26
• The battery is not fully charged.
→ Charge the battery.
• Auto talk feature has been set to OFF.
→ Set this feature to ON. (Any-key feature automatically set to ON)
CH
PROBLEM SOLUTION
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