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8 TOPCOM WARRANTY
8.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the
new unit is purchased by the consumer.
The warranty has to be proven by presentation of the original bill or receipt, on which the date
of purchase and the model of unit are indicated.
8.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service centre will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the
faulty units or parts of the faulty units.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
8.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use
of non-original parts or accessories not recommended by Topcom are not covered by the
warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and
fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or
rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the
buyer or by unqualified, non-officially appointed Topcom service centres.
Butler 2405/2410
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