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Color Video Doorphone
High Resolution Intercom
Safely see who’s at the door before you answer it
Installation Guide
www.swannsecurity.com
Help Desk / Support Details
Swann Technical Support
Telephone Helpdesk
All Countries E-mail:
UNITED STATES toll free
USA Exchange & Repairs
AUSTRALIA toll free
International
tech@swann.com.au
877-274-3695
(Sun-Thurs, 2pm-10.30pm PST)
800-627-2799
(Mon-Fri, 9am-1pm PST)
562-777-2551
(Mon-Fri, 9am-5pm PST)
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
+61 3 8412 4610
(Mon-Fri, 9am-5.30pm Aus EST)
See http://www.worldtimeserver.com for information on different time
zones and the time in Melbourne Australia compared to your local time.
Warranty Information
Swann Communications warrants this product against defects in workmanship and material for a
period of one ( ) year from it’s original purchase date. You must present your receipt as proof of
date of purchase for warranty validation. Any unit which proves defective during the stated period
will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The
repair or replacement will be warranted for either ninety days or the remainder of the original one
year warranty period, whichever is longer. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any country other than the country of origin. The
warranty does not cover any incidental, accidental or consequential damages arising from the use of
or the inability to use this product. Any costs associated with the fitting or removal of this product
by a tradesman or other person or any other costs associated with its use are the responsibility of
the end user. This warranty applies to the original purchaser of the product only and is not
transferrable to any third party.
Unauthorised end user or third party modifications to any component or evidence of misuse or
abuse of the device will render all warranties void.
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