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Solving problems
Should you encounter problems, please follow the procedure below.
Sony recommends that you take a note for displayed messages or alerts to find
the key to solve the problem.
Note
Thousands of third-party add-on applications are available for the Palm OS
®
platform.
Sony does not support third-party applications. If you have a problem with a third-party
application, contact the developer or publisher of that software.
Step 1 Refer to “Troubleshooting Q&A” or
manuals for each application.
• Refer to “Troubleshooting Q&A.”
• Click the icon of CLIÉ Info and select Manual on your computer and
read the details about the applications.
Step 2 Refer to the Sony CLIÉ Handheld Support
website.
In the Sony CLIÉ Handheld Support website
(http://www.ita.sel.sony.com/support/clie/), you can see
information for the answers to frequently asked questions (FAQ),
download provisions of latest programs, information on how to connect
peripheral devices etc.
Click the icon of CLIÉ Info and select CLIÉ Customer Support on your
computer.