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Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-12 (1)
Troubleshooting
Applications do not operate properly after a soft
reset is performed
BIf you encounter application problems (such as improper operations, unusual display,
or freezing during a soft reset) after you performed a reset, the reset may not be
completed properly. In such a case, perform a soft reset once again (page 35). If you
still cannot solve your problem, try a hard reset (page 36).
After performing a reset, do not press the RESET button at the back of your CLIÉ
handheld again until the Preferences screen or the Setup screen is displayed.
I cannot use the Jog Dial™ navigator
B The Jog Dial™ navigator (page 68) is not available for some applications.
An error message appears repeatedly
BPerform a soft reset by pressing the RESET button at the back of your CLIÉ handheld
(page 35).
The message “Invalid process” appears when an
application is started
BIf there is insufficient memory space in your CLIÉ handheld or “Memory Stick” media,
applications may not work properly. Delete any unnecessary data/files.
Tip
You can check the memory space in your CLIÉ handheld or “Memory Stick” media by tapping
at the top right of the CLIE Launcher and select [(All)].
My CLIÉ handheld does not recognize handwritten
characters (when using Graffiti
®
2 )
BTo have your CLIÉ handheld recognize handwritten characters entered with the stylus,
you must use Graffiti
®
2.
b For details, refer to “Entering text on your CLIÉ™ handheld: Using Graffiti
®
2 writing to
enter text” in the “Handbook” (PDF format).
BMake sure you enter the Graffiti
®
2 strokes in the Graffiti
®
2 writing area (page 75).
BMake sure you enter the Graffiti
®
2 strokes for letters in the left side of the Graffiti
®
2
writing area and numbers in the right side (page 75).
Error messages
I cannot enter text properly
Note on performing a reset
Continued on next page
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01US01COV.book Page 53 Monday, December 15, 2003 2:35 PM