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Troubleshooting
Problem Solution
I cannot turn on my headset Your headset turns off when the battery charge
is low. Re-charge the battery.
I do not get as much talk time as I
used to
The battery is a expendable product and
battery life diminishes over time. Battery life is
also dependent on conditions of use.
I cannot pair my headset with other
devices
Your headset only works with devices that
support the HSP, HFP, or A2DP profile.
Therefore, you cannot pair your headset with
devices such as a regular cordless phone.
The sound breaks up The average operating distance is 33 feet
(10 M). However obstacles, such as walls, can
diminish the operating distance. Also, cordless
phones and wireless network hubs emit radio
waves that may interfer with reception. Use
your headset as far away as possible from other
wireless devices.
My headset does not work Try resetting your headset. If resetting does not
solve the problem, contact the Rocketfish
service center at 800-620-2790.