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Problem Explanation/Solution
Can't hear messages. • Adjust the volume control.
Greeting continues to play even after • This is normal operation. Auto disconnect is
an extension phone is picked up. delayed for 1 second after the unit answers a
call. If you are near the unit, press PLAY/STOP
to stop the greeting.
No information is shown after the phone rings. • Be sure to wait until the second ring before
answering.
• Check all cabling to make sure that all
connections are secure and not damaged.
• Did you order Caller ID service from your local
telephone company.
Error message is displayed. • ERROR appears in the display if the unit
detects anything other than valid Caller ID
information during the silent period after the
first ring. This message indicates either the
presence of noise on the line, or that an invalid
message has been sent from the telephone
company?