Filter
Top Products
25
TROUBLESHOOTING TIPS
TELEPHONE
Problem Solution
No dial tone • Check installation:
— Is the base power cord connected to a working
outlet?
— Is the IN USE light on?
— Is the telephone line cord connected to the base
unit and the wall jack?
• Disconnect the base from the wall jack and connect
another phone to the same jack. If there is no dial tone
in the second phone, the problem might be your
wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK
button? Did the CHARGE/ IN USE indicator come on?
The battery may need to be charged.
Dial tone is OK, but • Make sure the TONE/PULSE setting is programmed
can't dial out correctly.
Handset does not ring • Make sure the RINGER switch on the handset is turned
to ON.
• You may have too many extension phones on your
line. Try unplugging some phones.
• See solutions for “No dial tone.”