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Limited Warranty
What your warranty covers:
• Defects in materials or workmanship
For how long after your purchase:
• Two years, from date of purchase
What we will do:
• Provide you with a replacement unit. The exchange unit is under warranty for
the remainder of the original product's warranty period.
How you get service:
• Locate your proof of purchase in the form of a bill of sale or receipted invoice
which is evidence that the product is within the warranty period. Proof of
warranty eligibility is required and must be presented to obtain warranty service.
• Contact RCA Customer Care at (800) 511-3180. Our representatives will help
you troubleshoot and diagnose the problem. As you may be asked to disconnect
your RCA telephone from it's power source, you must call from another
telephone. If the issue cannot be resolved by our Customer Care Team, you will
be issued an RMA (Return Merchandise Authorization) number and be given
instructions on how to submit your proof-of-purchase paperwork and where to
send your defective merchandise.
• You will be responsible for shipping the defective unit back to our warranty
fulfillment center at your own expense. You are responsible for damage or loss
during shipment so insuring the product during return shipping is highly
recommended.
• We will ship a replacement to you freight pre-paid.
What your warranty does not cover:
• Customer instruction. (Your Instruction Book provides information regarding
operating instructions and user controls. Additionally, our Customer Care Center
is staffed 24x7 with product experts that can assist you with any questions that
may arise during setup and use of your RCA telephone.)
• Installation and setup service adjustments
• Batteries
• Damage from misuse or neglect
• Products that have been modified of serviced outside the USA
• Products purchased from non-authorized retailers, dealers or resellers
• Products purchased or serviced outside the USA
• Acts of nature, such as, but not limited to lightning damage
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of the
card is not required for warranty coverage.
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