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18
TROUBLESHOOTING
If your phone is not working as it should, these suggestions might help you elimi-
nate the problem. If the phone still does not operate normally, take it to your local
RadioShack store for assistance.
S
y
mptom Cause Su
gg
estion
The call is too
noisy.
Interference on the line. • Change channels and
try again (see “Chang-
ing Channels” on
Page 13).
• Hang up the phone.
Then pick up the phone
and redial the number.
The phone connection is
loose.
Check the phone’s connec-
tion.
A device such as a remote
control, fluorescent light, per-
sonal computer, or appliance
is too close to the handset.
• Change channels and
try again (see “Chang-
ing Channels” on
Page 13).
• Move the handset away
from the device. If the
noise continues, turn off
the device.
The channel frequency for
your phone is the same as
another cordless phone in
your area.
Change channels and try
again (see “Changing Chan-
nels” on Page 13).
The antenna on the base or
the handset might be touch-
ing a metal surface.
Adjust the antenna on the
base, check the antenna on
the handset, and try again.
The handset’s battery might
need recharging.
Place the handset in the
base to recharge it.
43-1037.fm Page 18 Tuesday, August 17, 1999 10:05 AM