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Troubleshooting
Notes:
• When the system is in remote operation,
it stops all answering functions and the
display on the base shows
h9
h9h9
h9
. The
system resumes answering functions
when it is no longer in remote command
if you have not turned it off.
• The remote operation stops when
someone picks up the handset or any
phone on the same phone line.
ˆ
Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
8 Record a new outgoing message. The
system announces “Record your
greeting after the tone.” Press #8
again or #5 to stop recording.
9 Sets the system not to answer calls.
0 Announces the help guidance.
Press #
then
To
Problem Suggestion
Low volume or unusual sounds Someone has picked up another phone on the same line;
hang up the other phone.
Severe noise interference Press
CH
to change the channel.
Keep the handset away from computers, remote control
toys, wireless microphones, alarm systems, intercoms,
room monitors, fluorescent lights, and electrical
appliances.
Move the handset to another location or turn off the
source of interference.
The phone cannot be operated at a useful
distance from the base because the signal
becomes weak or noisy (handset’s range
has decreased).
Lift the base’s antenna to a vertical position.
Return the handset to the cradle and recharge the battery
pack. Replace the battery pack if necessary. (See
“Connecting, Charging, and Replacing the Battery Pack”
on Page 8).
The phone does not work or works poorly. Be sure the base’s phone line cord and AC adapter are
correctly and securely connected, and the battery pack is
charged.
The handset battery pack does not charge. Check the charging contacts on the handset and base. If
they are dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.