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Contents
Plantronics Savi User Guide
1 Package Contents and Features .............................4
1.1 Savi Base ................................................................. 4
1.2 Savi Headset ........................................................... 5
1.3 HL10 Lifter (Optional) ................................................ 6
2 Base Set Up ...........................................................7
2.1 Attaching Charge Cradle to Base .............................. 7
2.2 Connecting Base to Desk Phone .............................. 7
2.3 Connecting Power Supply to Base ............................ 7
2.4 Positioning Base ....................................................... 7
3 Headset Set Up .....................................................8
3.1 Fitting Headset .......................................................... 8
3.2 Docking and Charging the Headset .......................... 8
4 Configure and Test Call ..........................................9
4.1 Checking Configuration ............................................. 9
4.2 Making a Test Call with Desk Phone .......................... 9
5 Lifter Set Up (Optional) .........................................10
5.1 Installing Lifter ......................................................... 10
5.2 If You Do Not Hear a Dial Tone ................................ 10
5.3 Additional Parts (if required) ..................................... 11
6 PC Set Up ...........................................................12
6.1 Installing USB Cable................................................ 12
6.2 Installing Plantronics Software ................................. 12
6.3 Making a Test Call with PC ...................................... 12
7 Using your Savi Office wireless headset system .. 13
Powering up headset .................................................... 13
Placing, answering and ending calls with
desk phone ................................................................... 13
Placing, answering and ending calls with PC ................. 14
Switching between desk phone and PC audio ............. 14
Mixing desk phone and PC audio ................................. 14
Muting the headset ....................................................... 15
Subscribing a master headset ....................................... 15
Conferencing in up to three additional headsets ............ 15
Setting default line to desk phone or PC ....................... 16
Toggling on/off over-the-air subscription ........................ 16
Setting the range .......................................................... 16
Ending subscription ...................................................... 16
Subscription button indicator light ................................. 16
Desk phone and PC talk buttons indicator lights ........... 16
Desk phone and PC talk buttons “Rules to live by”........ 16
Talk time ....................................................................... 17
Checking headset battery level...................................... 17
Headset call control button functions ............................ 17
Placing the headset in sleep mode ................................ 17
Headset indicator light .................................................. 17
Headset tones .............................................................. 17
8 Plantronics Software .............................................18
Softphone Support ..................................................18
Plantronics Update Manager ......................................... 18
Plantronics Control Panel ..........................................19
Battery Life .............................................................19
Devices Tab .................................................................. 19
Applications Tab ......................................................20
Preferences Tab.......................................................21
About Tab ...............................................................21
Help for Device Settings - USB Adapter ........................ 22
Help for Device Settings - Advanced ............................. 22
9 Troubleshooting and Common Questions .............23