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Troubleshooting
Troubleshooting — Microsoft Office Communicator Usage
My headset
doesn’t work with
Microsoft Office
Communicator.
Make sure your headset is charged.
Make sure your headset is on and connected.
Press the call button on your headset.
Fine tune the listening volume with the call button.
If the volume is still too low, adjust the listening volume on the PC using Microsoft
Office Communicator.
The sound is
distorted or I hear
an echo in the
headset.
Reduce speaking volume on the PC using Microsoft Office Communicator.
Point microphone towards your chin.
If the distortion is still present, lower the volume using volume/mute button.
While on an
Microsoft Office
Communicator call
I want to accept a
call from my mobile
phone.
Short press the call button for less than 1 second (this will disconnect the Microsoft
Office Communicator call.) Press the call button again to connect with your mobile
phone.
Reconnecting
the Bluetooth
link between
your headset and
Bluetooth USB
Adapter.
If your headset and Bluetooth USB Adapter do not automatically reconnect
when returning within range you can manually reconnect by disconnecting and
reconnecting the Bluetooth USB Adapter from your PC. (headset must be powered
on)
Talk time
performance
is significantly
degraded even
after a full recharge.
Battery is wearing out. Contact www.plantronics.com/support for factory service
information.