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6. TROUBLESHOOTING
PROBLEM
My headset stops responding to button presses.
Remove and re-install the battery pack (see Section 5).
PROBLEM
My headset does not work with my telephone.
Ensure your headset is turned on. See Section 1.ii for
detailed instructions.
Ensure the battery is fully charged.
Ensure your telephone is turned on, properly charged, and able to
make calls.
Ensure the Bluetooth™ feature of your telephone is turned on.
Refer to your mobile telephone user guide for specific instructions, or
visit www.plantronics.com to view pairing instructions for your model
of telephone.
PROBLEM
Callers cannot hear me.
Ensure the microphone (see Figure 4.3) is positioned properly toward
your mouth.
Check that the headset is not in mute mode (see Figure 5.2).
PROBLEM
I cannot hear callers.
Increase the volume using the VOLUME UP control (see Figure 5.2).
Ensure the headset speaker (see Figure 4.2) is positioned snugly over
your ear.
UK D DK E F I N NL P SF S
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UK
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CALL TRANSFER
FIG. 5.3 When using your headset during a call, you can transfer the call back to
your telephone. PRESS and HOLD the CALL CONTROL button. You will
hear a tone when you press the CALL CONTROL button.
When you hear a second tone, the call has been transferred and you
may release the CALL CONTROL button.
CALL REJECT
FIG. 5.3 When your telephone handset is ringing, you can reject the call without
answering. PRESS and HOLD the CALL CONTROL button. You will hear a
tone when you press the CALL CONTROL button.
When you hear a second tone, the call has been rejected and you may
release the CALL CONTROL button.
LAST NUMBER REDIAL
FIG. 5.3 When making a call, you can dial the last number called using your
headset. PRESS the CALL CONTROL button twice to redial the last
number. Each time you press the CALL CONTROL button you will hear a
tone. You will hear another tone when the last number has been
redialled.
Check the display on your telephone for call progress.
5. REPLACING OR INSTALLING A NEW BATTERY
IMPORTANT: If your headset stops responding to button presses, remove and
re-install the battery as described below.
FIG. 6.1 Open the battery compartment by pushing back on the battery door.
FIG. 6.2 Remove the battery by pulling on the tab to expose the red and black
wires and battery connector. Gently pull at the base of the wires to
unplug the battery.
FIG. 6.3 To install a new battery, insert the battery plug as shown in the
illustration. Fold the wire under the battery pack and gently push the
battery in place. Replace the battery door by pushing it forward until it
snaps shut.