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12 EN
Audio quality is poor when
streaming from the mobile
phone is very slow, or audio
streaming does not work at
all.
The mobile phone may only support (mono)
HSP/HFP but not support A2DP.
• Refer to the user manual of the mobile
phone for detailed information on
compatibility.
I hear but cannot control
music on my device (e.g. skip
forward/backward).
The Bluetooth audio source does not support
AVRCP.
• Refer to the user manual of the audio
source for detailed information on
compatibility.
Headset does not work when
audio cable is connected.
Mic function will be deactivated if 3.5mm
audio cable is connected to the headphone.
• In such case, the headphone is only for
music enjoyment.
Restore the factory setting
Restore all original headset setting.
• Press and until the LED
ashing white for 5 times sequentially.
Please visit www.philips.com/welcome for
further support.
Refer to www.philips.com/welcome for full user
manual.