Filter
Top Products
Useful Information
36
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
Answering system (KX-TG7120, KX-TG7122, and KX-TG7123 only)
Problem Cause & solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on (page
23).
L The recording time is set to “Greeting Only”.
Select “1 Minute” or “3 Minutes” (page 27).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your telephone.
Change the unit’s “Number of Rings” setting so
that the unit’s answering system can answer the
call before the voice mail service or consult your
service provider/telephone company (page 27).
The other party complains that they
cannot leave a message.
L The recording time is set to “Greeting Only”.
Select “1 Minute” or “3 Minutes” (page 27).
I cannot operate the answering
system with the handset.
L The base unit or another handset is being used.
Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
When I try to operate the
answering system with the base
unit, the answer on indicator
flashes for a few seconds and I
cannot operate the answering
system.
L Another handset is being used. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the caller to
finish.
I cannot operate the answering
system remotely.
L You are entering the wrong remote access code. If
you forget the remote access code, store a new
remote access code again (page 25).
L You are pressing the dial keys too quickly. Press
each key firmly.
L The answering system is turned off. Turn it on (page
26).
L You are using a pulse telephone. Try again using a
touch tone phone.
While recording a greeting
message or listening to messages,
the unit rings and recording stops.
L A call is being received. Answer the call and try
again later.
TG7100-7120E(e).book Page 36 Tuesday, July 4, 2006 3:29 PM