Answering System
Preparation
57
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Telephone System Useful Information
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 55–56) for the Cause & Remedy.
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an
alarm tone sounds.
• The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
• Confirm the base unit’s AC adaptor is
plugged in.
• Raise the base unit antennas.
• The handset’s registration may have been
canceled. Re-register the handset (p. 53, 54).
The handset and/or base unit
does not work.
• Check the settings (p. 10–12).
• Check whether the dialing mode setting is
correct (p. 15).
• Fully charge the battery (p. 11).
• Clean the charge contacts and charge again
(p. 12).
• Check battery installation (p. 11).
• Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
• The handset has not been registered to the
base unit. Register the handset (p. 54, steps
5 and 6).
• Re-install the battery (p. 11) and fully charge
it.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 22).
The handset does not ring. • The ringer volume is turned off. Set to high,
medium, or low (p. 17).
• If more than one other user is using the
handset, the handset may not ring. Users will
hear incoming call tones (p. 46).
The handset display is blank. • If the handset display is blank, fully charge
the battery (p. 11).