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52 For assistance, please visit http://www.panasonic.com/phonehelp
Answering system
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Problem Cause/solution
I cannot listen to
messages from a remote
location.
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 38).
L The answering system is off. Turn it on (page 39).
The unit does not record
new messages.
L The answering system is off. Turn it on (page 35, 39).
L The recording time is set to “Greeting only”. Select
a different setting (page 41).
L The message memory is full. Erase unnecessary
messages (page 36).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 40).
I cannot operate the
answering system.
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
The message indicator
on the handset flashes.
L New messages have been recorded. Listen to the new
messages (page 36).
Problem Cause/solution
TG5664(e).book Page 52 Monday, March 6, 2006 11:15 AM