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Useful InformationAnswering System
Preparation
49
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
You cannot redial. • If the last number dialed was more than 48
digits long, the number will not be redialed
correctly.
You cannot make long
distance calls.
• Please make sure you have long distance
service.
• Check if Caller IQ is on. Turn Caller IQ off
(p. 51).
The handset does not display
the caller’s name and/or
phone number.
• You need to subscribe to Caller ID.
• Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
•
Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her
Caller ID information (p. 23).
• If a (separate) Caller ID box is connected
between the base unit and the telephone wall
jack, disconnect the Caller ID box or plug the
unit directly into the wall jack.
The handset cannot
automatically edit the Caller
List/incoming phone numbers.
• The Caller ID Number Auto Edit feature is
turned off. Turn it on (p. 27) and try again.
• You need to press [C] or [s] after editing
the number.
The handset display exits the
Caller List or phone book.
• Do not pause for over 60 seconds while
searching.
“Recharge battery” is
displayed, “
3” flashes, or
the handset beeps
intermittently.
• Fully charge the battery (p. 10).
“Charge for 6 HRS” and
“4” are displayed and the
handset does not work.
• The battery has been discharged. Fully
charge the battery (p. 11).
You charged the battery fully,
but “Recharge battery” is
still displayed and/or “
3”
continues to flash, or “Charge
for 6 HRS” and “
4” are
displayed.
• Clean the charge contacts and charge again
(p. 11).
• The battery may need to be replaced. If you
install a new battery, fully charge it (p. 10, 11).
Problem Cause & Remedy