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Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
e
ven after installing charged
batteries.
R Place the handset on the base unit or charger to turn on
the handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 11).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 31).
I cannot hear a dial tone. R T
he base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
The indicator on the handset
f
lashes slowly.
R New messages have been recorded. Listen to the new
messages (page 36).
R New voice mail messages have been recorded. Listen to
the new voice mail messages (page 42).
The receiver volume is
c
hanged to level 4 (default),
even though I set it to level 5
(maximum level).
R The receiver volume returns to level 4 after you hang up.
Press MjN or MkN to adjust the volume every time or as
needed.
Programmable settings
Problem Cause/solution
The display is in a language I
c
annot read.
R Change the display language (page 16).
I cannot register a handset to a
b
ase unit.
R The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 31).
48
For assistance, please visit http://www.panasonic.com/help
Useful Information
TG47xx(en-en)_1118_ver022.pdf 48 2011/11/18 10:26:19