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47
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Answering system
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Problem Cause/solution
The unit does not record
new messages.
L The answering system is turned off. Turn it on
(page 32).
L The message memory is full. Erase unnecessary
messages (page 33).
L The recording time is set to “Greeting only”.
Change the setting (page 37).
L If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 36).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote
access code (page 35).
L You are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 35).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 36).
Problem Cause/solution
TG403x.book Page 47 Wednesday, December 23, 2009 1:58 PM