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38 For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID
Problem Cause/solution
The handset does not
display the caller’s name
and/or phone number.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 22).
L If a call is being transferred to you, the caller information
is not displayed.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 26).
L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
L The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 23).
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
PQQX14928XA ITI_2.book Page 38 Wednesday, August 23, 2006 10:44 AM