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39
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system (KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524)
*1 KX-TG2522/KX-TG2523/KX-TG2524
Caller information is slow to
display.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
L Edit the phonebook entry name to fit in 1 line
of text (page 18).
Problem Cause/solution
The unit does not
record new
messages.
L The answering system is turned off. Turn it on (page 25).
L The message memory is full. Erase unnecessary
messages (page 27).
L The recording time is set to “Greeting Only”. Change
the setting (page 30).
L If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your own
greeting message again (page 26).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 29).
My own greeting
message cannot be
properly heard.
L Record your own greeting message again (page 26).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user to
finish.
*1
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote
access code (page 28).
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 28).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 29).
Problem Cause/solution
TG251x_2xE(e).book Page 39 Monday, January 25, 2010 3:09 PM