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56
Making/answering calls, Intercom
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L Move the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Raise the base unit antenna.
L Turn on the clarity booster feature (page 21).
L Your unit is connected to a telephone line with ADSL
(JetStream) service. We recommend that you contact
your ADSL service provider to have an ADSL Splitter
installed. We do not recommend the use of generic
ADSL filters. Contact your ADSL provider for details.
The handset does not
ring.
L The ringer volume is turned off. Adjust it (page 34).
I cannot make a call. L If the base unit (including answering system) or the
other handset is in use, you may not be able to make a
call. Try again later.
L While listening to messages using the handset, you
cannot make a call. Exit by pressing {OFF}.
L Dial lock is turned on. To turn it off, see page 38.
L If the above remedies do not solve the probrem, set the
dialling mode. Press {MENU}{0}{5}{1}{Save}
{OFF}.
L The unit is not designed to be used with rotary (pulse
dialling) services.
I cannot redial by
pressing {REDIAL}.
L If the last number dialled was more than 48 digits long,
the number will not be redialled correctly.
L If you press {REDIAL} after you have started dialling,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
L Dial lock is turned on. To turn it off, see page 38.
I cannot have a
conversation using the
headset.
L Make sure that an optional headset is connected
properly (page 51).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
L Use only the Panasonic KX-TCA88AL headset.
I cannot page the
handset or base unit.
L The called handset is too far from the base unit.
L The called unit is in use. Try again later.