Filter
Top Products
Useful Information
21
Noise is heard, sound
cuts in and out.
L You are using the handset or base unit
in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL (JetStream)
service, we recommend that you
contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter
installed. We do not recommend the
use of generic DSL/ADSL filters.
Contact your DSL/ADSL service
provider for details.
I fully charged the
batteries, but 7 still
flashes.
L Clean the charge contacts and charge
again (page 7).
L It is time to replace the batteries
(page 7).
I fully charged the
batteries, but the
operating time seems to
be shorter.
L Clean the battery ends (S, T) and the
charge contacts with a dry cloth, and
charge again.
Problem Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID
service. Contact your service provider/
telephone company for details.
L If your unit is connected to any
additional telephone equipment,
remove and plug the unit directly into
the wall jack.
L If you use a DSL/ADSL (JetStream)
service, we recommend that you
contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter
installed. We do not recommend the
use of generic DSL/ADSL filters.
Contact your DSL/ADSL service
provider for details.
L Other telephone equipment such as a
monitored Burglar Alarm or the modem
in the SKY Digital decoder may be
interfering with this unit. Disconnect the
other equipment and try again.
Caller information is slow
to display.
L Depending on your service provider/
telephone company, the unit may
display the caller’s information at 2nd
ring or later.
L Move closer to the base unit.
Problem Cause/solution
TG1311_1312_1313NZ(e).book Page 21 Tuesday, September 16, 2008 4:28 PM