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Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
L You need to subscribe to Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment such as a Caller ID box
or cordless telephone line jack, plug the unit
directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L The name display service may not be
available in some areas. Contact your service
provider/telephone company for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is displayed
or announced late.
L Depending on your service
provider/telephone company, the unit may
display or announce the caller’s information at
2nd ring or later.
L Move closer to the base unit.
Caller information is not
announced.
L The handset or base unit’s ringer volume is
turned off. Adjust it (page 18, 26).
L The Talking Caller ID feature is turned off.
Turn it on (page 26).
L The number of rings for the answering system
is set to “2” or “Toll saver”. Select a
different setting (page 38).
L If the base unit and another handset are
having an intercom call, your handset does
not announce caller information.
The caller list/incoming phone
numbers are not edited
automatically.
L The Caller ID number auto edit feature is
turned off. Turn it on and try again (page 25).
L You need to call back the edited number to
activate Caller ID number auto edit.
TG93XX_OI.book Page 49 Thursday, December 27, 2007 3:38 PM