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26 For assistance, please visit http://www.panasonic.com/help
Troubleshooting
General use
Programmable settings
Battery recharge
Making/answering calls
Problem Cause/solution
The unit does not work. L Make sure the battery is installed correctly and fully
charged (page 8).
L Check the connections (page 7).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L Place the handset on the base unit and try again.
L Press {C}, then press {OFF} and try again.
I cannot hear a dial tone. L Confirm the telephone line cord is properly connected
(page 7).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone service
provider.
Problem Cause/solution
While programming, the
handset starts to ring.
L A call is being received. Answer the call and start again
after hanging up.
Problem Cause/solution
I fully charged the battery,
but “ ” continues to
display.
L Clean the charge contacts and charge again (page 8).
L The battery may need to be replaced with a new one
(page 8).
The handset display is
blank.
L Confirm that the battery is properly installed.
L Fully charge the battery (page 8).
Problem Cause/solution
The handset does not
ring.
L The ringer is turned off. Turn it on (page 13).
L Place the handset on the base unit.