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CONTACT DETAILS
For all engin service enquiries call
1300 305 000
Opening Hours
Monday - Friday 8am - 9pm (AEST or AEDT)
Saturday - Sunday 9am - 3 pm (AEST or AEDT)
Fax number
Customer Service: 02-9004 4436
Website
www.engin.com.au
TELEPHONING USING ENGIN SOFTPHONE
Important: In order to use these functions, it is essential to have installed
the drivers provided on the CD supplied.
Note: To use the engin Softphone you will need to login using your engin account
number and password.
Making calls
1. Lift the receiver. The engin Softphone window appears on the PC screen.
2. Enter the relevant phone number using the telephone keypad. And always
enter the relevant area code even if you are calling within the same region/
area.
3. Press the
button to commence dialing.
Redial
Redial allows you to quickly call back the last number you dialed. To redial a
number, simply press
to redial the displayed number.
Hookswitch button
Use the Hookswitch button for ending calls and activating a new line. Pressing
this button is the same as replacing the handset and picking it back up again.
Receiving calls
Incoming calls are indicated visually and/or acoustically according to the
settings defined.
• Lift the receiver.
or
• Press the button on the IP7 keypad to take the call.