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37 APPENDIX
Customer Support
If you feel this product is not working correctly
please consult the user guide and ensure that
you are using the product in accordance with the
instructions. Remove all extra telephone equipment
and connect only this telephone directly to the
telephone socket. If the fault is still present, connect
another telephone (if available) to the telephone
socket. The results will show you whether the fault
lies with this unit or with the telephone line.
If the product is working correctly the fault is on
the telephone line. Please contact your network
operator for assistance.
To order spare parts additional handsets,
replacement batteries and in case of any technical
issues you may have with this product please
consult our website for further information or send
us an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please
contact us for assistance. If the product is then
found to be faulty you will be asked to return it
directly to us with a copy of the purchase receipt.