Nortel Networks 2001 IP Phone User Manual


 
While on an active call
39
While on an active call
This section describes features available during an active call.
Place a call on hold
Use the Hold feature when talking on one line and another call arrives on
a second line. Retain the original call by putting it on hold and then
answer the second call.
To place a call on hold:
To retrieve a call on hold:
Transfer a call
Use the Transfer feature to redirect a call to the appropriate person.
To use the Transfer feature to direct a call to a third party:
(Hold)
Press the Hold key.
(Line)
Press the Line (DN) key.
1. Press the Transfer key. The other party
is on hold and a dial tone sounds.