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Mitel 3000 Hotel Facilities User Guide
15
Wake Up Call
You can enter a time that a wake up call will be made to a guest phone.
At the programmed time the phone will ring for 90 seconds.
• If the call is not answered the phone will ring twice more at two-minute intervals.
• If the call remains unanswered the Reception phone is rung and the display shows ‘No Wake Up
No xx’.
• If the call to the Reception phone remains unanswered for 90 seconds, the call is cancelled.
• Details of cancelled wake up calls are automatically printed when they are cancelled.
Setting a Wake up call for a guest
• Press “Hotel Services” on the Idle menu.
• Select the “Wake up call” option.
• Select the extension.
• Enter the time in the 24-hour clock format (0930 for 9.30am) and press Confirm.
You can also select Wake up call by dialling 7967
Reviewing a Wake up call
• Press “Hotel Services” from the idle menu.
• Select “Wake up call”
• Select the extension. The programmed time is displayed
• Press “Confirm” to retain the time.
• If you wish to change the time, select “Change” and enter a new time.
• To cancel the wake up call, press “Change” and then “Confirm”.
NOTE: This option can also be set from a guest phone by dialling 718 followed by the time (HHMM).
The guest can also cancel a Wake up call by dialling 718*.
From MPS: Select Applications – Hotel – Guest extensions
Set the Reminder call or Wake up call using a 24-hour clock format and click “Send Changes”