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Your call can wait at your phone . . .
Hold
1. Do not hang up + + Do not hang up.
•
For DSLs, this puts your outside call
on System Hold. Your co-workers can
take the call off Hold. For SLTs, this
puts your call on Exclusive Hold.
•
To place the call on Exclusive Hold,
dial 849 after pressing HOLD.
•
To place the call on Group Hold (so only
those in your Department can pick up the
call), dial 832 after pressing HOLD.
•
Intercom calls automatically go on
Exclusive Hold when you press HOLD.
1. Lift handset and press .
•
To retrieve a call from Exclusive
Hold, dial 859 instead of pressing
HOLD.
•
To retrieve a call from Group Hold,
dial 862 instead of pressing HOLD.
Transferring your calls . . .
Transfer
1. + Dial your co-worker’s extension.
•
To transfer the call to a co-worker’s
mailbox, dial the Voice Mail master
number before their extension.
2. (Optional) Announce the call when your
co-worker answers.
3. Hang up.
Send (Transfer) your
call to a co-worker:
Easily retrieve a call
from Hold:
Use Hold instead of
leaving the handset
off-hook:
Handling Your Calls
92600DSL05-1.QXD 3/12/01 4:44 PM Page 8